Privacy Policy
This policy explains what personal information we collect when you use this website or contact us, and how we use it.
Who we are
Venetian Plastering London (“we”, “us”) provides decorative plastering and microcement services in London and the Home Counties. You can contact us about privacy at info@venetianplasteringlondon.uk.
What we collect
When you send an enquiry through our website or by email, we collect the information you choose to give us — typically your name, email address, phone number, location and details of your project. Our website may also collect basic technical information (such as your browser type and pages visited) through cookies and analytics tools.
How we use it
- To respond to your enquiry and arrange surveys, samples and quotes
- To carry out and manage work you ask us to do
- To keep records required for accounting and legal purposes
- To understand how our website is used so we can improve it
Our lawful bases are your consent, taking steps at your request before entering into a contract, performing a contract, and our legitimate interests in running our business.
Sharing
We don’t sell your information. We only share it with service providers who help us run our business (for example website hosting, email and accounting), and only as far as necessary.
How long we keep it
We keep enquiry details for up to 24 months if no work goes ahead, and customer records for as long as required for tax and legal purposes (normally six years).
Your rights
Under UK data protection law you can ask to access, correct or delete your personal information, object to or restrict how we use it, and withdraw consent at any time. Email us to make a request. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
We use essential cookies to make the site work and may use analytics cookies to understand how it is used. You can control cookies through your browser settings.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Let’s talk about your walls.
Tell us about your project and we’ll arrange a free survey, bring sample boards and give you a clear written quote — anywhere in London and the Home Counties.